HKeToll Customer Service Centers and Dedicated Service Counters for Taxi Owners and Drivers
2023.02.16
HKeToll Customer Service Centers and Dedicated Service Counters for Taxi Owners and Drivers
Starting from February 20 (Monday), in addition to the existing four customer service centers, the Transport Department (TD) opens dedicated service counters at Rumsey Street and Tsuen Wan Government multi-storey car parks to handle the application for vehicle tags and driver cards for the taxi trade. The service hours are from 10:00 am to 9:00 pm daily.
Customer Service Centers and Dedicated Service Counters
Customer Service Centre | Dedicated Service Counter | |
---|---|---|
Location | Hong Kong Island:Unit 1004 & 1904, 10/F & 19/F Chinachem Johnston Plaza, 178-186 Johnston Road, Wan Chai Kowloon:Unit A, 22/F Tower A, Billion Centre, 1 Wang Kwong Road, Kowloon Bay New Territories East:Unit D, 27/F, Kings Wing Plaza 2, 1 On Kwan Street, Shek Mun, Sha Tin New Territories West:Suite 903, Magnet Place Tower 1, 77-81 Container Port Road, Kwai Chung | Sheung Wan Rumsey Street Government Car Park 2 Rumsey Street, Sheung Wan Tsuen Wan Government Car Park 174-208 Castle Peak Road – Tsuen Wan, Tsuen Wan |
Service Hours | Monday to Sunday, 10am – 9pm |
In order to avoid chaos and to minimize waiting time, the dedicated service counters will only provide services to taxi owners and drivers who have made an appointment. The TD appeals to the taxi trade to make use of the reservation service as far as possible. One-hour free parking will be provided to reservation holders who drive to the dedicated service counters.
Steps for making an appointment:
1.Login Service Outlet Appointment(Make an appointment now)
2.Select Taxi
3.Selection Location
4.Select the date and time
5.Input the name and mobile phone number. This device will receive a SMS for confirmation of the booking.
6.When you complete the above steps, you will receive a SMS for confirmation of the booking.
In addition, the toll service provider will also send ambassadors to nine dedicated liquidated petroleum gas (LPG) stations in the territory to assist taxi owners and drivers in making reservations. Nine Dedicated Liquidated Petroleum Gas (LPG) Stations reserved for taxi owners and drivers to make an appointment are:
District | Address |
---|---|
Hong Kong Island | 9 Fung Yip Street, Chai Wan |
9 Fung Mat Road, Sheung Wan | |
Kowloon | 2 Hau Cheung Street near Ngo Cheung Road, West Kowloon |
9 Wai Lok Street, Kwun Tong | |
2K Cheung Yip Street, Kowloon Bay | |
New Territories | 1 Kwong Chun Street, Yuen Chau Tsai, Tai Po |
2 Kwai On Road, Kwai Chung | |
14 Tak Yip Street, Yuen Long | |
11 Hang Yiu Street, Ma On Shan |
